Kamado Joe BJ-HDP Big Joe Heat Deflector Plate Kamado Joe

Fast Shipping & Professional Packing

Because of our long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we are able to offer various shipping options. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and accurate specifications. Before they are shipped, your goods will be carefully inspected and secured. Every day, we deliver to thousands of customers across different countries. This shows our commitment to be the largest online retailer on earth. The warehouses and centers of distribution are in Europe and the USA.

Note that orders containing more than one item will be processed according to the specific item.

Prior to shipment, we examine the items ordered thoroughly. Most orders are shipped within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

We don't manage the stock at our factory and warehouse. The actual stock can change at any moment. Be aware that your order will become unfulfilled when you have placed the order.

Our policy lasts for thirty days. If you have passed 30 days in the past since you purchased and we are unable to offer an exchange or refund.

To be eligible for a return your product must be unopened and in the same condition as when you received it in. The item must be in its original packaging.